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Find a Location

Allen Samuels Chrysler Dodge Jeep Ram has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAllen Samuels Chrysler Dodge Jeep Ram

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/8/2014

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Allen Samuels Chrysler Dodge Jeep Ram has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      877 Highway 35 North Bypass, Aransas Pass, TX 78336
      BBB File Opened:
      1/6/2014
      Years in Business:
      47
      Business Started:
      4/1/1977
      Business Incorporated:
      3/13/1989
      Accredited Since:
      1/8/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Allen Samuels CDJR of Aransas Pass, Inc.
      Business Management
      • Mr. Bill Denton, General Manager
      • Mr. Gil Molina, General Manager
      Contact Information

      Principal

      • Mr. Bill Denton, General Manager

      Customer Contact

      • Mr. Gil Molina, General Manager

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I Have purchased a 55k JEEP from Courtesy Chrysler Dodge RAM of Superstition Springs in 2020, shipped it to Virginia, then move to ***** 2 years ago. This Jeep is still within factory warranty, its rusted all over, I went to Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass ( As I they are the closest Dealership to where I live) multiple times to fix it, they did not do anything other than referring me to the *************************** care, who I called multiple times in multiple days, different agents took my information and said we will fix it as it still under warrantee, then promised to call me back, they never did, then went back to Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass , and they did not help me, they brushed me away twice. They were rude and unprofessional specially the Service managed, ************, was intimidating and inappropriate with poor attitude and customer service. They took the car to the back and checked it, and just brushed me away and they did not provide any service documents even though I asked for it paperwork.I went last year to them and the old staff ( who are not there anymore) filed June 2022, which is less than 2 years from date of purchase, then I called the Chrysler care and explained the situation and they told me they will fix it as it has warrantee for 5 years against rust.Attached documents showing claims sent to manufacturer, and warrantee documents, along with photos taken within 2 years of purchasing the vehicle. I have exhausted all my options and I really need your help.Also The dealership offered me 43K to but it, and they offer such low price claiming it it rusted and it will need a lot of work to fix it.Your help is really appreciated in this matter please, and please let me know if I need to provide any further photos to support my case.And I called Courtesy Chrysler Dodge RAM of Superstition more than once, I spoke with the sales manager and his name is **** and he told me there is nothing they can do.I am attaching photos and documents in this email and a following email so you have all supporting photos and documents.
      Read More

      Customer Reviews

      0 Customer Reviews

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