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Find a Location

All American Chevrolet of Killeen has 1 locations, listed below.

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    Business ProfileforAll American Chevrolet of Killeen

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1802 E Central Texas Expy, Killeen, TX 76541-9113
    BBB File Opened:
    10/23/2012
    Years in Business:
    27
    Business Started:
    7/1/1996
    Business Started Locally:
    6/1/2012
    Business Incorporated:
    6/1/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Lithia of Killeen LLC
    Business Management
    • Mr. Garry Morris, Operations Manager
    • Mr. Austin Bitner, General Manager
    Contact Information

    Customer Contact

    • Mr. Garry Morris, Operations Manager
    • Mr. Austin Bitner, General Manager
    Additional Contact Information

    Fax Numbers

    • (254) 200-4681
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    In purchasing the vehicle I was sold a package that was supposed to include window tinting, wheel locks, and a ********** package with warranty. I was not wanting the dealership added items but they discounted them by 50% and I agreed. The vehicle was delivered with no evidence of these items being completed. Wheel locks are not installed, there was no evidence of additional tinting other than what came from the factory, and no evidence or warranty information on the **********. They were contacted and I was told that some of the items were installed and some were not due to the discount which was never negotiated. The sales order shows the package at a discounted price.They refuse to make it right and have stopped communicating with me.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard J

    1 star

    03/14/2024

    If I could give this place 0 stars I would. This is a quantity not quality type of business. I am concerned for my two daughters ***** to include mine. Two of us are asthmatic and I am also immuno suppressed. I brought my 19 Silverado into have the rear glass diagnosed. There is a leak which has intruded into the cabin. This is cause for concern due to mold etc harboring leading to health concerns. Estate, I have contacted GM who states its not their problem because each dealership are privately owned. The dealership states its not their problem because its not under warranty and its a corporate issue because of defects. Both entities do not know whose problem it is which is concern for the health of my family and my finances. The resolution was a reseal which I have paid for and now the glass is not leveled leaving portions of the sealant exposed. Im not a rocket scientist but exposure to austere or direct sunlight will expedite the life of the sealant. I ask that my concern amongst many others get an answer from gm or the dealership. There should be no reason one should have to pay for a faulty part from the manufacturer.

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