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Find a Location

ProCare Collision – Fairdale Dr. has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ProCare Collision – Fairdale Dr.

      6430 Fairdale Dr San Antonio, TX 78218-4303

    • ProCare Collision – Fairdale Dr.

      1715 SE Military Dr San Antonio, TX 78214-2812

    • ProCare Collision – Fairdale Dr.

      4501 N Navarro St Victoria, TX 77904-2072

    • ProCare Collision – Fairdale Dr.

      12526 N Ih 35 Live Oak, TX 78233-3205

    • ProCare Collision – Fairdale Dr.

      3103 SW Military Dr San Antonio, TX 78224-1039

    Business ProfileforProCare Collision – Fairdale Dr.

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    ProCare Automotive and Collision specializes in collision repair related to insurance claims, but we can handle all of your Auto Body needs including company fleet vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    ProCare Collision – Fairdale Dr. has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ProCare Collision – Fairdale Dr.

        6430 Fairdale Dr San Antonio, TX 78218-4303

      • ProCare Collision – Fairdale Dr.

        1715 SE Military Dr San Antonio, TX 78214-2812

      • ProCare Collision – Fairdale Dr.

        4501 N Navarro St Victoria, TX 77904-2072

      • ProCare Collision – Fairdale Dr.

        12526 N Ih 35 Live Oak, TX 78233-3205

      • ProCare Collision – Fairdale Dr.

        3103 SW Military Dr San Antonio, TX 78224-1039

      Location of This Business
      6430 Fairdale Dr, San Antonio, TX 78218-4303
      BBB File Opened:
      12/27/2002
      Years in Business:
      25
      Business Started:
      4/21/1999
      Business Incorporated:
      4/21/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • Procare Collision Center
      Related Businesses
      Business Management
      • Mr. Clay Fallis, Director
      • Mr. Vince Brook, President
      • Ms. Anita Lafferty, Marketing Director
      • Mr. Chris Martinez, Manager
      Contact Information

      Principal

      • Mr. Clay Fallis, Director
      • Mr. Vince Brook, President
      • Ms. Anita Lafferty, Marketing Director

      Customer Contact

      • Mr. Chris Martinez, Manager
      Additional Contact Information

      Fax Numbers

      • (210) 928-1482
        Primary Fax
      • (210) 488-9350
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Hello, I would like to submit a complaint in regards to ******* Collision *********** / Formerly ProCare *********** ********************************************************************. My vehicle was to be repaired after an accident my 2009 ****** Avalon has been in the care of ******* Collision as of March 30, 2022. I was informed by the lady at the front desk and ******* (The person who is in charge of my vehicle) that the car was ready for pick up and work had been completed on May 2, 2022. When I arrived to pick up my vehicle I was informed that the vehicle wasn't actually ready due to the fact a part for the fog lights were broken during the inspection process by ******* Collision *********** / Formerly ProCare ***********. Although my payment was taken ($501.00 )via the phone and Processed by the woman at the front desk and once again stated the vehicle was all ready. Upon discovering that the vehicle wasn't actually ready for pick up ******* stated I didn't have to take the vehicle and that a new part would be ordered. ******* also stated ******* Collision *********** / Formerly ProCare *********** would continue to pay for the rental which was picked up at Enterprise Rent-A-Car *********************************************************************. I hadn't received an update from ******* since Monday 02, 2022 I decided to give ******* a call only to be told that the vehicle inst ready as they are waiting on the part which apparently has been ordered 4 times now but he cant assure that part won't be broken upon arrival. ******* also stated they will no longer cover the rental due to the fact the vehicle is drivable and disconnected the call. As of today may 02, **** ******* Collision isnt willing to provide the service promised for and paid.
      Read More

      Customer Reviews

      0 Customer Reviews

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