BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for The Artistry Company include:
- 8 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for The Artistry Company include:
- Length of time business has been operating
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||8|
Additional Complaint Information
Based on BBB files, The Artistry Company has a pattern of disputes alleging completion-of-training issues. Complainants allege they purchased cosmetic educational training classes and did not receive all classes paid for. In some cases, complainants allege other students were teaching classes instead of the instructor. Complainants further allege that multiple course classes were canceled and required hours, which were paid for, were not received. Complainants generally seek a full or partial refund.
Business responses to disputes generally state students receive all course work and classes and therefore a refund is not available. For more details regarding disputes received by BBB, please visit the complaints tab of this BBB Business Review.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
Phone Number: 888-963-7111
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Carrie Loudon, Member
Artist - Makeup Modeling & Acting - Training Motion Picture Special Effects Skin Care Theatrical Make-Up Training Programs Cosmetic Sales
Products & Services
The Artistry Company sells the following brand(s): Spank Kosmetix
The Artistry Company offers the following product(s): Posh Skin Care
Hours of Operation
|M||:||11:00 AM - 11:00 PM|
|T||:||11:00 AM - 11:00 PM|
|W||:||11:00 AM - 11:00 PM|
|Th||:||11:00 AM - 11:00 PM|
|F||:||11:00 AM - 6:00 PM|
|S||:||11:00 AM - 2:30 PM|
Alternate Business NamesInstitute of Makeup Artistry & F/X of San Antonio LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview