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Find a Location

AZUMA Leasing has 1 locations, listed below.

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    Business ProfileforAZUMA Leasing

    Appliance Rental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2905 San Gabriel St Ste 218, Austin, TX 78705-3541
    BBB File Opened:
    11/12/1999
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Alternate Business Name
    • AZUMA Leasing CT, L.P
    Business Management
    • Mr. Clint Borchgardt, Vice President of Operations
    • Mr. Chris D. Counts Sr., Vice President of Customer Service
    • Mr. Scott Locker, Director of Customer Service
    Contact Information

    Principal

    • Mr. Clint Borchgardt, Vice President of Operations
    • Mr. Chris D. Counts Sr., Vice President of Customer Service
    • Mr. Scott Locker, Director of Customer Service

    Customer Contact

    • Mr. Clint Borchgardt, Vice President of Operations
    • Mr. Scott Locker, Director of Customer Service
    Additional Contact Information

    Fax Numbers

    • (888) 441-1474
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole C

    1 star

    01/17/2024

    I hate this company from day 1. I should went w my gut. Day of delivery man shows up late w a personal excuse after calling in several times asking where is he. He takes pics of but leaves out a dent on dryer. Dec 23 bank shows proof $58 check paid and Azuma charges$137 which paid in full. Azuma remotes in disconnects washer which if I know this was part of agreement I would have never agreed to. They say they reset it for 5days and still nothing ask for a tech one can't come out for 5 days. The lies , with holding info by placing u on hold forever. Also being told u can't pay them by check unless u do a online checking which I did and still ended up in this predicament and also being over charge for insurance fees when u can prove to them by emailing them at mail @ azuma.com that u added them to ur own personal renters insurance.

    AZUMA Leasing Response

    01/19/2024

    Hello
    I'm reaching out to you to apologize for the lack of service that you have expressed in your review.  I understand that we were able to get a technician out to service your Washer on Thursday 1/18/2024 and I'm hoping that you are happy with our attempt to resolve your issue.



    Sincerely, Thank you so much for your business

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