BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Merchant Services 123 include:
- BBB concerns with the industry in which this business operates
- Length of time business has been operating
- 19 complaints filed against business
- Failure to respond to 19 complaints filed against business
- Advertising issue(s) found by BBB
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||19|
Additional Complaint Information
Recently, BBB has received a number of complaints and inquiries for Merchant Services 123. Consumers allege this company charges an up front fee that ranges from $319 to $30,000 for a work at home business opportunity offering credit card processing services. Complaints allege misrepresentation of potential earnings in the company's sales pitch. Some consumers report they are a senior citizen in need of additional income and feel the company took advantage of them. Other complainants allege difficulty obtaining a refund or difficulty reaching the company after they have paid the fee/fees. BBB has confirmed that this company does not have the Telephonic Seller Registration required by the State of Arizona. As of November 15, 2013 this company is not responding to BBB complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|