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Find a Location

National First Response Corp has 1 locations, listed below.

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    Business ProfileforNational First Response Corp

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2012

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and small commercial fire and water damage restoration, construction and remodeling services.

    Business Details

    Location of This Business
    739 W 2nd Ave, Mesa, AZ 85210-1205
    BBB File Opened:
    6/20/2005
    Years in Business:
    19
    Business Started:
    2/9/2005
    Business Incorporated:
    1/10/2012
    Accredited Since:
    11/13/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Shane Orlando, Director
    • Mr. Kevin Patrick Cavanaugh, Director
    • Mr. Chris Owens, General Superintendent
    • Mr. James Pastorius, Vice President
    Contact Information

    Principal

    • Mr. Shane Orlando, Director
    • Mr. Kevin Patrick Cavanaugh, Director
    • Mr. Chris Owens, General Superintendent
    • Mr. James Pastorius, Vice President

    Customer Contact

    • Mr. Shane Orlando, Director
    • Mr. Chris Owens, General Superintendent
    • Mr. James Pastorius, Vice President
    Additional Contact Information

    Fax Numbers

    • (480) 907-2030
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On August 17,2022, national first response was canvasing the neighborhood for roofing problems. I had them check my roof for any wind damage since I found a shingle on the ground. Two men came to the door. ******************************** along with his partner checked the roof for damage and said they would take photos of any damage. After 20 minutes I went to check on them and found ******* pulling up a section of my shingles ..(.only wish I had a camera ). I said to him quote...."I wish you had not pulled those shingles up like that". His response was quote..."they'll settle back down again". HIs partner said nothing. After they left I checked my roof and found about 8 broken shingles and displaced sections of shingles. I have a composite shingle roof and photos of my roof showing NO SUCH DAMAGE that were taken earlier this year. I want the BBB to contact this company and help get my roof returned to its original condition BEFORE this company willfully and in a calculated way destroyed my roof . I will contact the company this morning to complain. I also think the BBB should remove their A+ rating for this company !! They don't deserve it by using such UNSCRUPULOUS methods.Please contact me ASAP.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    larry m

    5 stars

    04/12/2024

    National first response has been fantastic! I have been in contact with ****** many times. She really keeps the crew and staff working hard. I am so thankful to work with such a great crew of people. Thank you, ****** for everything youve done for us.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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