BBB Business Review
This Business is not BBB accredited
Monster Impound and Recovery
920 E. Broadway Road, Phoenix , AZ 85040
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Monster Impound and Recovery include:
- Failure to have a required competency license.
- 14 complaints filed against business
- Failure to respond to 10 complaints filed against business
- 1 complaint filed against business that was not resolved
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Public Safety
103 South Main Street, Waterbury VT 05671
On 9/24/2013 BBB confirmed that Monster Impound and Recovery had not obtained a necessary license from Department of Public Safety.
Business ManagementMr. David Sweetman, Owner Mr. Jeff Robbins, Manager
Towing - Automotive