BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers tires, oil changes, preventative maintenance, alignments, brakes, suspension and auto repair services.
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A BBB Accredited Business since
BBB has determined that Big O Tires meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Big O Tires include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Adam B. Gruender, Member Ms. Michelle G. Gruender, Member
Tire Dealers Brake Service Tire Retread & Repair Battery Supplies Auto Services - Oil & Lube Auto Repair - Suspension Tire Repair Auto Repair - Maintenance
Method(s) of PaymentCash, Debit, Visa, MC, Discover and American Express. We all service fleet accounts.
Refund and Exchange PolicyWe offer a nationwide warranty on our tires and services at all Big O Tires, Tire Kingdom, Merchants Tire or NTB nationwide. Free rotation, balancing and flat repairs with tire purchase.
Alternate Business NamesAMG Scottsdale Tire Company, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview