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Cable One, Inc.

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Phone: (602) 364-6000 Fax: (928) 443-3303 View Additional Phone Numbers 3201 Tower Road, Prescott, AZ 86305 View Additional Web Addresses


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This company offers digital cable tv and high speed internet.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Cable One, Inc. include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for Cable One, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

255 complaints closed with BBB in last 3 years | 80 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 24
Billing/Collection Issues 65
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 162
Total Closed Complaints 255

Customer Reviews Summary Read customer reviews

22 Customer Reviews on Cable One, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 22
Total Customer Reviews 22

Additional Information

BBB file opened: April 20, 1993 Business started: 01/01/1959 in AZ Business started locally: 01/01/1959 Business incorporated: 11/07/1983 in DE
Type of Entity


Business Management
Mr. Dennis R. Edwards, General Manager, Prescott & Cottonwood Mr. Mike Bowker, Vice President of Advertising Mr. Brad Dorsey, General Manager, Winslow Arizona Mr. John Giattino, Manager, Page Arizona Travis Harr, Complaint Handler Ms. Glenda Hartlerode, Office Manager Mr. Jim Heneghan, Advertising Sales Director Ms. Arlene Hunley, Advertising Mr. Eric Lardy, Corporate Office Julie Laulis, Vice President, SW Division Mr. Mike Lopez, Director of Operations, West Division Mr. Tom Might, CEO Ms. Tamara S. Moore, Marketing Manager Mr. Rick Streett, Regional Sales Manager Mr. George Wilburn
Contact Information
Principal: Mr. Dennis R. Edwards, General Manager, Prescott & Cottonwood
Customer Contact: Mr. Mike Lopez, Director of Operations, West Division
Business Category

Television - Cable, CATV & Satellite

Alternate Business Names
Cable One Page Cable One Prescott Cable One Winslow

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Types of Complaints Handled by BBB

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