BBB Business Review
This Business is not BBB accredited
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This company offers business telephone equipment.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Mitel include:
- Failure to have a required competency license.
- 1 complaint filed against business that was not resolved
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599
On 9/28/2012 BBB confirmed that the license from Arizona Registrar of Contractors expired. On 9/28/2012 BBB confirmed that Arizona Registrar of Contractors suspended the license of Mitel.
Type of Entity
Business ManagementMr. Ray W. McCloud, Senior Vice President Mr. Steve Mihaylo, President Ms. Misty Ross, Customer Service Supervisor
Telephone Equipment & Systems Dealers Telephone Equipment & Systems Service & Repair