skip entire header and global navigation

BBB Business Review

BBB Accredited Business since 3/19/2009

Diabetic Shoes Hub, LLC

Phone: (623) 455-6258 13256 N. 93rd Way, Scottsdale, AZ 85260 http://www.diabeticshoeshub.com View Additional Web Addresses

Print

Description

The Diabetic Shoes HuB is an online retailer that offers orthopedic, wide width and diabetic footwear including shoes, slippers, sandals, boots, orthotics, insoles, and socks for diabetic consumers.

BBB Accreditation

A BBB Accredited Business since 3/19/2009

BBB has determined that Diabetic Shoes Hub, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Diabetic Shoes Hub, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Diabetic Shoes Hub, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

1 Customer Review on Diabetic Shoes Hub, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Diabetic Shoes Hub, LLC

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Diabetic Shoes Hub, LLC

Additional Information

top
BBB file opened: March 09, 2009 Business started: 02/01/2008 in AZ Business incorporated: 03/06/2008 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Board Of Medical Examiners
9545 E. Doubletree Ranch Road, Scottsdale AZ 85258
http://www.azmd.gov
Phone Number: (480) 551-2700

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Peng, Member Mr. Douglas Kwong, Member
Contact Information
Complaint Contact: Mr. Scott Peng, Member
Business Category

SHOES-ORTHOPEDIC DIABETES SERVICES & SUPPLIES HEALTH & MEDICAL (GENERAL) SLIPPERS-WHOLESALE & MANUFACTURERS BOOTS SHOES-CUSTOM MADE

Products & Services

Diabetic Shoes Hub, LLC sells the following brand(s): Acor, Aetrex, Drew, Finn Comfort, Lamo, Orthofeet, Pedors, Propet

Diabetic Shoes Hub, LLC offers the following product(s): Diabetic Shoes, Diabetic Socks, Insoles, Orthopedic Shoes, Orthotics, Wide Width Shoes

Method(s) of Payment
Visa, Mastercard, Amex, Discover, PayPal, Google Checkout
Refund and Exchange Policy
  • All returns, not including exchanges, are subject to a 10% restocking fee.
  • Product must be in new, resalable, unmarked condition and in original packaging. It is very important not to deface the retail box in any way.
  • Customer is responsible for return shipping along with tracking information, to be provided in order to receive refund.
  • The Diabetic Shoes HuB must be contacted about the return within 30 days of the delivery date.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations