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BBB Business Review

BBB Accredited Business since 2/6/2012

Lawson Family Plumbing, Inc.

Phone: (480) 302-9928 View Additional Phone Numbers 8620 E. Olla Avenue, Mesa, AZ 85212 http://www.lawsonfamilyplumbing.com View Additional Web Addresses

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Description

Lawson Family Plumbing is an experienced family plumbing company in the Mesa, Arizona that prides itself on high-quality craftsmanship and customer satisfaction. We offer honest, reliable, forthcoming service and a 100% guarantee on all estimates quoted, on all products used and on all work performed.  

      With Lawson Family Plumbing, there is no job too large and the work is done right the first time, every time. 

    Plumbing problems can be inconvenient and stressful. Left untreated, small problems can turn into big, messy problems.  Let the professionals at Lawson Family Plumbing keep you from worrying about your plumbing needs. 

    Not only can we handle small problems such as broken garbage disposals and leaky faucets, but we also offer services such as water heater repair, water heater replacements, water softener installations, slab leak repairs and reroutes, house repipes and much, much more..

BBB Accreditation

A BBB Accredited Business since 2/6/2012

BBB has determined that Lawson Family Plumbing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Lawson Family Plumbing, Inc. include:

  • Length of time business has been operating

Factors that raised the rating for Lawson Family Plumbing, Inc. include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Lawson Family Plumbing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Lawson Family Plumbing, Inc.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Lawson Family Plumbing, Inc.

Additional Information

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BBB file opened: April 20, 2011 Business started: 03/07/2011 in AZ Business incorporated: 03/07/2011 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
3838 N. Central Avenue, Suite 400, Phoenix AZ 85012
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity

Corporation

Business Management
Mr. Jeffrey D. Lawson II, President Ms. Jamie L Lawson, Office Manager
Contact Information
Principal: Mr. Jeffrey D. Lawson II, President Principal: Ms. Jamie L Lawson, Office Manager
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Plumbing Fixtures, Parts, Supplies - Used Water Heaters - Repairing Water Heaters - Dealers Water Supply Systems Water Heaters - Parts & Supplies Water Heater - Tankless

Products & Services

Lawson Family Plumbing, Inc. sells the following brand(s): American, American Standard, AO Smith, Bradford White, Delta, Emerson, Fluid Master, Insinkerate, Moen, Price Pfister, Rheem, Ruud

Lawson Family Plumbing, Inc. offers the following product(s): American, American Standard, AO Smith, Bradford White, Delta, Emerson, Fluid Master, Insinkerate, Moen, Price Pfister, Rheem, Ruud

Method(s) of Payment
Cash

Check

Visa

Mastercard

American Epress

Discover

Paypal
Refund and Exchange Policy
If you are not completely satisfied we will offer compensation for any hardship.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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