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BBB Business Review

BBB Accredited Business since 7/30/2010

Internet Therapist, LLC

Phone: (480) 998-0650 6540 E. Kelton Lane, Scottsdale, AZ 85254 http://www.hypnosiscdsandmp3s.com View Additional Web Addresses

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Description

This company offers online counseling for family, individuals, and groups by experienced, licensed counselors for mental health and other health issues.

BBB Accreditation

A BBB Accredited Business since 7/30/2010

BBB has determined that Internet Therapist, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Internet Therapist, LLC include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Internet Therapist, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Internet Therapist, LLC

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Internet Therapist, LLC

Additional Information

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BBB file opened: July 18, 2006 Business started: 01/19/1999 in AZ Business incorporated: 01/19/1999 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board Of Behavioral Health Examiners
1400 W. Washington #350, Phoenix AZ 85007
http://www.bbhe.state.az.us
Phone Number: (602) 542-1882
Fax Number: (602) 542-1830

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jef Gazley, Member
Contact Information
Complaint Contact: Mr. Jef Gazley, Member
Business Category

PHYSICAL THERAPISTS REFERRAL - DOCTOR REFERRAL SERVICE CONSULTANTS

Products & Services

Internet Therapist, LLC offers the following product(s): Hypnosis Products (MP3s, CDs), Mental Health and Psychology Videos for Self-help and Education, Online Counseling by Chat, Email, Phone, or Video Chat, Self-help Books and e-Books.

Method(s) of Payment
Credit Cards (Visa, MasterCard, Discover, American Express), and PayPal
Refund and Exchange Policy

If for any reason you are dissatisfied with your purchase of a product, please call 1-866-968-0560 for a refund request within 30 calendar days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned within 30 calendar days of the receipt of the product. If the product was purchased using a Credit Card through the shopping cart, please call us at 1-866-968-0560 with the Credit Card information (credit card number and expiration date) and Order Number. We need this information in order to process the refund. PayPal and Google Checkout payment refunds are process through PayPal and Google Checkout processes. We will refund full payment of your item, not including the shipping cost.

We will process a return if the merchandise that you received was damaged or faulty, or if the item that you receive is the wrong item. Returns must be sent within 30 calendar days of the receipt of the product. You can send your returns to: AskTheInternetTherapist.com, 6540 E. Kelton Ln., Scottsdale, AZ 85254, or call us at 1-866-968-0560.
Alternate Business Names
Asktheinternettherapist.com
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Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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