BBB Logo

Better Business Bureau ®
Start With Trust®
In Central, Northern and Western Arizona

BBB Business Review

BBB Accredited Business since

Dircks Moving & Logistics

Fax: (602) 267-8188 View Additional Phone Numbers 4340 W. Mohave Street, Phoenix, AZ 85043 View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


Dircks Moving & Logistics is a full service moving, logistics, and storage company specializing in the transportation and storage of household goods, computerized equipment, office and industrial equipment and other commodities for individual customers, corporations and various government agencies in local, long distance and international moving, move management, storage and distribution projects.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dircks Moving & Logistics meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Dircks Moving & Logistics include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 5
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Dircks Moving & Logistics
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 6

Additional Information

BBB file opened: June 01, 1979 Business started: 05/01/1990 in AZ Business started locally: 05/01/1979

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Motor Carrier Safety Admin.
1200 New Jersey Avenue SE, Washington DC 20590
Phone Number: (800) 832-5660

Type of Entity


Business Management
Mr. Robert Chip Dircks, President Mr. Rick S. Dircks, Executive Vice President Mr. Mark Hudson, CFO Mr. Rich Reinert, Manager of Sales and Customer Service Brandon Stephens, Global Accounts Manager
Contact Information
Customer Contact: Mr. Rick S. Dircks, Executive Vice President
Principal: Mr. Robert Chip Dircks, President
Business Category

Movers Moving Services - Labor & Materials Moving Supplies Storage Units - Household & Commercial Warehousing Services Movers - Office Logistics Moving Brokers Moving & Storage Company Moving Sales Movers - International Moving Assistance - Packing, Unpacking, Organizing Seniors Moving & Delivery Services House & Building Movers Inventory Service Moving Equipment Rental

Products & Services

Dircks Moving & Logistics sells the following brand(s): Mayflower Transit

Method(s) of Payment
Cash, Check, Visa, Mastercard, Discover, Amex
Alternate Business Names
Dircks Dircks Moving Services Dircks Moving Services, Inc. Dircks: Moving - Real Estate - Logistics
Industry Tips

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers


Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations