BBB Business Review
This Business is not BBB accredited
BNK ProductionsAdditional Locations
Phone: (855) 411-0511 24820 N 16th Ave Ste #110, Phoenix, AZ 85085
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for BNK Productions include:
- BBB does not have sufficient information to determine how long this business has been operating
- 44 complaints filed against business
- Failure to respond to 30 complaints filed against business
- 1 complaint filed against business that was not resolved
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||44|
Additional Complaint Information
BBB complaints allege BNK Productions sells magazines and books door to door to consumers for an initial fee that is alleged to be $58 to $121, depending on the number of magazines or books the consumer orders. Some complainants allege the representatives for this company say they are "troubled youths" trying to get their life back on track. After consumers order the merchandise and pay, some complainants allege the company sends them a letter in the mail that may state the following:
"Dear Customer:Due to some unforeseen issues, your magazine order was returned to us and we are not able to fulfill it. We have decided to give you this special offer. Choose any three of the magazines listed on the other page and write the number of years that you would like for each of them (up to two years each - unless otherwise noted). They will be sent to you at no additional cost. Thanks for choosing us for your magazine needs and we hope that you enjoy them :)."
Recent complainants allege that the door to door representatives ask consumers to pay as much in cash as possible. When consumers do not receive the merchandise and ask for a refund from the company , they either are told they will receive a refund and do not, or are unable to reach the company at all. The company currently provides a P.O. Box address as the only way to contact them, and does not publish a phone number for this business. BNK Productions currently is not responding to BBB complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Business ManagementAdrian Tempest, Member
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Magazine Sales Door-to-Door Sales - Magazines
Magazine Sales Door to DoorBBB offers five tips if a salesperson rings your doorbell:1. If you don’t feel comfortable, do not open the door to strangers. Instead, say through the door that you are not interested, and ask them to leave.2. Do not give money to door-to-door solicitors, unless you know you are giving to local kids for local causes.3. If you feel threatened by any door-to-door sales representative, call 911 or your local police department.4. Check businesses out with the BBB before making a purchase.5. If you have ordered magazines or other products from a door-to-door salesperson, but have not received them, you can file a complaint with the BBB or local law enforcement. For more information or to file a complaint against a magazine door to door company; go to the BBB website at http://www.arizonabbb.org or call 602.264.1721.