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BBB Business Review Reliability Report for
GoDaddy.com Inc.

A BBB Accredited business since 4/20/2000

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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Business Name:
Business Address: 14455 N. Hayden Road #226
Scottsdale, AZ 85260
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 1/13/1997
Local Business Start Date: 1/13/1997
Type of Entity: Corporation
Principal:
Robert R. Parsons, President
Phone Number:
(480) 505-8800
(480) 505-8828
(480) 505-8877
(480) 624-2515
Fax Number:
(480) 505-8865
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 4/20/2000
Type of Business:
INTERNET PRODUCTS & SOFTWARE
INTERNET SERVICES
Website Address:


BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Management

Mr. Robert R. Parsons , President

BBB Accreditation

This business has been a BBB Accredited Business since April 2000. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Standards for Trust, are eight principles that summarize important elements of creating and maintaining trust in business. This business has affirmed to meet and abide by BBB Standards for Trust.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 437 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 437 complaint(s) closed in the last 36 months, 170 were closed in the last 12 months.

These complaints concerned:

21 regarding Advertising Issues
104 regarding Billing or Collection Issues
22 regarding Contract Disputes
53 regarding Customer Services Issues
6 regarding Delivery Issues
1 regarding Guarantee Or Warranty Issues
20 regarding Product Issues
59 regarding Refund Or Exchange Issues
2 regarding Repair Issues
52 regarding Selling Practices
97 regarding Service Issues

These complaints were closed as:

437 Resolved


 

Products & Services

This company offers domain name registration, internet web hosting, and web site design software.

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 11/22/2009
Copyright © 2009 Better Business Bureau®, Inc. serving Central, Northern and Western Arizona