BBB Business Review
BBB Accredited Business since
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This company offers a comprehensive line of protection plans for a variety of mobile electronics products such as iPhones, iPod Touches, Cell Phones and iPads. Plans cover accidental damage, water damage, mechanical breakdown, and more. Also included is a loaner phone program, technical support services, and data recovery. We also offer asset recovery services, buy back services, accessories for electronics, IT services and more.
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A BBB Accredited Business since
BBB has determined that GoTronics meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for GoTronics include:
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Jeff Moyer, Member Mrs. Christine Villa, Controller
Insurance - Property Electronic Equipment & Suppliers - Service & Repair Information Technology Services Recycling - Computers & Other Electronics
Products & Services
GoTronics sells the following brand(s): GoCare, GoCare
Hours of Operation
|M||:||6:00 AM - 5:00 PM|
|T||:||6:00 AM - 5:00 PM|
|W||:||6:00 AM - 5:00 PM|
|Th||:||6:00 PM - 5:00 PM|
|F||:||6:00 PM - 5:00 PM|
Method(s) of PaymentVisa, Master Card, Amex, Discover, PayPal
Alternate Business NamesGoCare Warranty Group GoCare Warranty Group, Inc GoCare, Inc. GoTronics, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview