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BBB Business Review

BBB Accredited Business since 11/1/1985

D.R. Horton, Inc.

Phone: (480) 483-0006 View Additional Phone Numbers 20410 N. 19th Avenue #100, Phoenix, AZ 85027 http://www.drhorton.com View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 11/1/1985

BBB has determined that D.R. Horton, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for D.R. Horton, Inc.. BBB of Ft. Worth has the full report as that BBB handles all complaints for D.R. Horton, Inc..

Additional Information

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BBB file opened: March 01, 1968 Business started: 01/01/1945
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
3838 N. Central Avenue, Suite 400, Phoenix AZ 85012
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity

Corporation

Business Management
Mr. W. Thomas Hickcox, Regional President Mr. Rick McDowell, Vice President Mr. Robert E. Coltin, General Counsel Mr. Tom Davis, Division President Ms. Susan Berquist, Executive Assistant Mr. Chris Frandsen, Vice President of Finance Mr. John Mariconda, Vice President Mr. Joe Spangler, Vice President, Sales & Marketing
Contact Information
Customer Contact: Ms. Susan Berquist, Executive Assistant Principal: Mr. Tom Davis, Division President
Business Category

Home Builders Contractors - General

Alternate Business Names
D.R. Horton Homes
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

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