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In Central, Northern and Western Arizona

BBB Business Review

This Business is not BBB accredited

Online Product Offers

Additional Locations

Phone: (888) 891-0613 P.O. Box 30371, Phoenix, AZ 85046


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Online Product Offers include:

  • Length of time business has been operating
  • 155 complaints filed against business
  • Failure to respond to 97 complaints filed against business
  • 3 complaints filed against business that were not resolved
  • Overall complaint history with BBB

Customer Complaints Summary Read complaint details

155 complaints closed with BBB in last 3 years | 43 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 34
Billing/Collection Issues 58
Delivery Issues 3
Guarantee/Warranty Issues 3
Problems with Product/Service 57
Total Closed Complaints 155

Additional Complaint Information

Complaints in BBB files claim this company advertises a free trial for Lipo Slim or other Weight loss products that may include Green Tea.  Information in BBB files indicates that when consumers go to the company's website to order the free trial, they are prompted to pay a shipping fee by credit card, usually $2.99. When consumers complete the shipping information and pay for the free trial shipping on the website, they are signed up for an auto ship program that some consumers allege they were unaware of when they ordered the product. The company may respond to some BBB complaints stating they take all complaints seriously and strive to provide outstanding customer service and may include a description of the communication with the complainant. Many BBB complainants allege difficulty reaching the company when they try to cancel the auto ship program or ask for a refund.  Some consumers allege the company may cancel the auto ship, but may not refund the money. Many consumers who have filed a complaint with BBB state they have received a full refund from the company.

Customer Reviews Summary Read customer reviews

14 Customer Reviews on Online Product Offers
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 13
Total Customer Reviews 14

Additional Information

BBB file opened: January 27, 2012 Business started: 05/11/2011
Business Management
Nichole Peterson, Customer Relations
Contact Information
Customer Contact: Nichole Peterson, Customer Relations
Related Businesses
GoBean Green Coffee Products, LLC Natural Cleanse Slendera Garcinia
Business Category

Health & Diet Products - Retail Coffee & Tea

Alternate Business Names
Green Coffee Diet, LLC Health and Wellness Resources Healthier Balance/Health Products LLC Lipo Slim

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

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