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BBB Business Review

BBB Accredited Business since 12/17/2010

A & M Investigations, LLC

Phone: (602) 957-0837 Fax: (602) 926-8416 4500 N. 32nd Street #108, Phoenix, AZ 85018 http://www.aminvestigationsllc.com View Additional Web Addresses

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Description

This company offers fire arms, security guard training & general fire arms traing instructor services.

BBB Accreditation

A BBB Accredited Business since 12/17/2010

BBB has determined that A & M Investigations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for A & M Investigations, LLC include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A & M Investigations, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: November 12, 2010 Business started: 08/06/1998 in AZ Business incorporated: 09/27/2004 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Public Safety License Unit
2102 W. Encanto Boulevard, Phoenix AZ 85009
http://www.dps.state.az.us
Phone Number: 602.223.2361
Fax Number: 602.223.2938

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Albert Hawkins, Manager
Contact Information
Principal: Mr. Albert Hawkins, Manager
Business Category

Gun Safety & Marksmanship Instruction Gun Dealers Ammunition Guns & Gunsmiths

Method(s) of Payment
PAYMENT METHODS:

1. Payment can be made by VISA, MasterCard, American Express or Discover, for prompt shipment. 2. Credit Cards are only accepted within the USA.
3.All products must include the billing address on the credit card.  All transactions are authorized for the full amount at time the order is placed.
4. Merchandise purchased with business or personal checks will be held 14 days, 2 days for money orders or longer until check has cleared the bank before the order is shipped . We do not accept electronic check transfers (E-Check).  Please note your online order number on the check. C.O.D.: We do not ship C.O.D
 
Send your check or money or to:
 
A&M Investigations
Attn: Orders
P.O. Box 67255.
Phoenix, Arizona 85082
Refund and Exchange Policy
New firearms are non-returnable.

To insure your satisfaction with your new firearm, we offer the following support:
A&M Investigations, LLC's LIABILITY FOR BREACH OF ANY WARRANTY SHALL BE LIMITED TO REPLACING OR REPAIRING THE NONPERFORMING OR DEFECTIVE GOODS (TO BE DETERMINED AT OUR DISCRETION).  WE SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES, DIRECT, INCIDENTAL OR CONSEQUENTIAL.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
 
*Exceptions include Used Firearms, Surplus & Military Firearms (new or used), and firearms used for commercial, rental or demonstrations, etc. This warranty applies to new firearms sold after October 30, 2010.  A&M Investigations shall make the final determination for any exceptions to this warranty.

Manufacturer Warranty & Service: In some cases, it may be best to send your firearm directly to the manufacturer for repair or adjustment. Some manufacturers offer superior service and we may direct you in this regard, depending on the brand.

Used Gun Purchase (Buy Back): At our discretion, we may offer to buy a firearm, at a price to be determined by A&M Investigations.

Private Sale Ad Board: We offer a ‘For sale’ section in the A&M Investigations Forums (link here) where you may offer your firearm for sale, following all state and federal laws.
Alternate Business Names
Chief Building Services
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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