BBB file opened:
October 25, 2011
Business started locally:
Business incorporated: 03/15/2011 in AZ
Type of Entity
Limited Liability Company (LLC)
Mr. Jason R Costello, Owner
Principal: Mr. Jason R Costello, Owner
General Merchandise - Retail
Internet Selling Services
Boxes - Specialty & Fancy
Products & Services
Canyon Coolers sells the following brand(s):
Our Brand, Southco latches, Wet Dreams cooler covers
Canyon Coolers offers the following product(s):
13 Different Ice Chests
Method(s) of Payment
Credit Card, Check, Cash,
Refund and Exchange Policy
The latches on all of our premium ice chests come with a 3 year no questions asked warranty. Simply show us a picture of your damaged latch and we send one in the mail.
Don't like your latches and want to try another style, no problem call us and we will get some other latches heading your way.
The cooler body comes with a 3 year warranty unless otherwise noted- Canyon Cooler will repair at no charge any fault occurring during normal usage of the cooler box. Faults covered by this warranty are those caused by failure of materials or defective workmanship during the first 3 years from date of purchase.
Warranty does not cover the following:
Don't overfill the cooler, hinge breakage due to an overfilled cooler is not covered
Commercial Usage (1 year cooler body warranty for commercial usage)
Damage caused by unreasonable usage
Transport costs to and from repair agency nominated by Canyon Cooler
Shipping insurance costs
Damage in transit
Your warranty does not cover damage due to normal use. These things include scratches, dings; scuff marks, or fading of color. Damage from misuse other than what the product was intended.
Proof of purchase must be provided at time of warranty claim. This warranty is not transferable. Please contact Canyon Cooler before dispatch of returns with details of the fault.