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BBB Business Review

This Business is not BBB accredited

Precision Overhead Garage Door Service

Additional Locations

Phone: (480) 941-1313 Fax: (480) 998-6956 View Additional Phone Numbers 7652 E. Greenway Road #100, Scottsdale, AZ 85260 http://www.precisiondooraz.com View Additional Web Addresses

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Description

This company offers garage door installation, maintenance, and repair services.

BBB Accreditation

On 6/16/2011 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

8A. Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Precision Overhead Garage Door Service include:

  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Factors that raised the rating for Precision Overhead Garage Door Service include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 10 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

1 Customer Review on Precision Overhead Garage Door Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Precision Overhead Garage Door Service

Customer Complaints Summary

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 10

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Precision Overhead Garage Door Service

Additional Information

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BBB file opened: November 02, 1998 Business started: 01/01/1998 Business incorporated: 05/01/2002 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
3838 N. Central Ave. #400, Phoenix AZ 85012
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Corporation

Business Management
Mr. Charan Gohlwar, President
Contact Information
Complaint Contact: Mr. Charan Gohlwar, President
Business Category

GARAGE DOOR REPAIR DOORS-REPAIR GARAGE DOORS & OPENERS DOORS & OPERATING DEVICES

Products & Services

Precision Overhead Garage Door Service sells the following brand(s): All other brands, Amarr, Clopay, Genie, Ideal, LiftMaster, Marantec

Precision Overhead Garage Door Service offers the following product(s): Garage Door Openers, Garage Doors

Method(s) of Payment
Cash
Checks
All Major Credit Cards    
Alternate Business Names
Arizona Overhead Garage Door Repair Garage Door Services Precision Door Services TEJ, INC.
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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