Business ProfileforDry Star Restoration LLC

AVOID DRY STAR RESTORATION AT ALL COSTS End of March 2023 Dry Star Restoration promised to repair flooring, walls, and countertop after we experienced a flood due to a burst pipe in bathroom. Damage included flooring throughout and lower kitchen cabinets. We were told to leave everything where it was in our *************** winter home. Well take care of everything. Take everything down and put it all back when we are done. 3 months later they were still trying to get more money from the insurance company. When they finally started the work the floor was left with a gap between rooms, a gap in front of tub, unfinished baseboard: uncaulked, unpainted dirty mess. The painters didnt remove window treatments, items on the walls, or cover the new floor. Paint was dripped, smeared and slopped everywhere. They destroyed 20 feet of custom drapes, valances, shower curtain/liner, a piece of art. They left a film on new floor, apparently wiped up paint spills? The trim job at base of cabinets was amateur-obviously inexperienced workers. A rounded edged post formed countertop was estimated at $3,000 for a ********************************************************************************* front corner. ROC complaint filed. They (ROC) seem to have very little power to issue directives regarding damages. ROC did require repairs of flooring. We finished all of the baseboards-cleaned, caulked and painted them. We replaced some of the amateur trim with low profile improvements. They refused to reimburse for custom drapes calling them store bought . They hire Bonvue Custom Drapes to low ball the value of items destroyed. Their license requires subcontractors for plumbing, A/C and electrical. They put our kitchen sink in without sealing it down. We had no cold water in one bathroom, no hot water in the other bathroom. The hot and cold water were backwards in bathroom sink. We had to call a plumber to repair. There is nothing better than being free of this company.