BBB Business Review
This Business is not BBB accredited
Horizon Energy Systems, LLC
Phone: (602) 867-3176 Fax: (602) 789-1699 610 E. Bell Road #350, Phoenix, AZ 85022
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Horizon Energy Systems, LLC manufactures and markets high performance sustainable building products. We also sell and service climate specific energy conservation products for new and existing construction, both residential and commercial.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Horizon Energy Systems, LLC include:
- Failure to have a required competency license.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599
On 4/4/2014 BBB confirmed that Arizona Registrar of Contractors suspended the license of Horizon Energy Systems, LLC.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Brad Lindsay, Member Mr. Alex Johnson, CFO
Energy Management & Conservation Consultant
Products & Services
Horizon Energy Systems, LLC offers the following product(s): DIAMOND BACK WALL FOAM , ENERGY STAR DIGITAL THERMOSTATS - SALES & SERVICE, FIRE FOIL, GERMAN ATTIC FANS - 8", 10", 12", 14" 16", LOAD CONTROLLERS - SALES & SERVICE , RADIANT BARRIER CHIPS , RESIDENTIAL & COMMERCIAL ENERGY EFFICIENCY AUDITING, ROOF VENTS, SOFFIT VENTS, SOLAR POWERED HEAT PUMPS - SALES & SERVICE, THERMAL CONTROL MEMBRANE - TCM 4-26, THERMAL CONTROL MEMBRANE - TCM 4-R DUCT WRAP, THERMAL CONTROL MEMBRANE - TCM 6-26 & TCM 6-48, THERMAL CONTROL MEMBRANE TILE UNDERLAYMENT, TUBULAR SKYLIGHTS
Method(s) of PaymentVISA - MASTERCARD - DISCOVER - AMERICAN EXPRESS - Paypal
Refund and Exchange PolicyRETURN & REFUND: If for any reason the customer is not fully satisfied, they may return the purchased product(s) for a full refund, less a 5% re-stocking fee. For refund, the product(s) must be returned in their original boxes. The customer shall incur all shipping costs associated with the return of each product.
RETURN & REPLACE: The customer may request a replacement product within 21 days of their original purchase. A replacement will be sent once the product is inspected by Horizon Energy Sytems, LLC and is found to be defective or inoperable. All shipping costs associated with providing replacements shall be incurred by Horizon Energy Systems, LLC.