BBB Business Review
This Business is not BBB accredited
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This company offers credit card processing services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Entrust Bankcard, LLC include:
- 36 complaints filed against business
- Failure to respond to 1 complaint filed against business
- 6 complaints filed against business that were not resolved
- 2 serious complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||36|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Nathan Reis, CEO Mr. Rhett Doolittle, President & COO Ms. Lindy Foreman, Operations Manager
Credit Card Processing Service Telephone Pre-Paid Card Sales & Distribution Business Services - General Credit Cards & Plans - Equipment & Supplies
Alternate Business NamesEntrust Companies, LLC Paradigm Direct The Program, LLC
This company has been in discussions with BBB and has expressed a commitment to address any customer issues. If you are experiencing a problem with this business and need assistance, contact the company at #480-619-7806.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview