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BBB Business Review

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Description

Cash Time offers an Auto Title Loan which is a short term cash loan against your motor vehicle. We make loans on Cars, Trucks, Motorcycles, RV’s and Commercial Vehicles.
Cash Time also offers a Personal Loan which is a short term cash loan. No motor vehicle title is needed. All you need is a motor vehicle registration (need not be current) showing your name. The motor vehicle does not have to be paid for. You also need a checking account.

BBB Accreditation

A BBB Accredited Business since 1/18/2001

BBB has determined that Cash Time Loan Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Cash Time Loan Centers include:

  • 14 complaints filed against business

Factors that raised the rating for Cash Time Loan Centers include:

  • Length of time business has been operating.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cash Time Loan Centers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary

14 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 14

Additional Information

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BBB file opened: May 12, 1998 Business started: 12/07/1997 in AZ Business incorporated: 12/07/1997 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Financial Institutions
2910 N. 44th Street #310, Phoenix AZ 85018
http://www.azdfi.gov
Phone Number: 602-771-2800
Fax Number: 602-381-1225
consumeraffairs@azdfi.gov

Type of Entity

Corporation

Business Category

CONSUMER FINANCE & LOAN CO. TITLE LOANS

Method(s) of Payment
Payment in Person:
Primary Loan Centers - Payments can be made by cash, check, Money Order, or Debit Card.  An outside Drop Box is available 24 hours (No Cash).
Express Loan Centers - Payments can be made by check or Money Order (No Cash) during business hours.
Payments by Mail.
Payments by Phone.
Payments by MoneyGram.
Alternate Business Names
Cash Time Title Loans, Inc.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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