skip entire header and global navigation

BBB Business Review

BBB Accredited Business since 2/16/2006

Empire Today, LLC

Additional Locations

Phone: (800) 588-2300 Fax: (888) 588-2348 2107 E. Magnolia Street, Phoenix, AZ 85034 http://www.empire-today.com View Additional Web Addresses

View BBB Rating for Empire Today, LLC's headquarters.

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Empire Today® has been a provider of installed home improvement products and home furnishings for over 50 years. These products include Carpet, Hard Surface Flooring, and Window Treatments. The company provides Shop-at-Home Convenience and Next Day Installation to more than 35 major metropolitan areas in the United States.

BBB Accreditation

A BBB Accredited Business since 2/16/2006

BBB has determined that Empire Today, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Empire Today, LLC. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Empire Today, LLC.

Additional Information

top
BBB file opened: September 30, 2004 Business started: 01/01/1959 in IL Business incorporated: 09/09/2004 in DE
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
3838 N. Central Avenue, Suite 400, Phoenix AZ 85012
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Silvers, CEO Ms. Rebekah Clerk, National Customer Service Manager
Contact Information
Customer Contact: Ms. Rebekah Clerk, National Customer Service Manager Principal: Mr. Steve Silvers, CEO
Business Category

Carpet & Rug Dealers - New Vertical Blinds Window Shades Vinyl Flooring Blinds Home Improvements Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations