BBB Business Review
BBB Accredited Business since
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This business is an auto dealer-new, used and also provides auto services.
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A BBB Accredited Business since
BBB has determined that Volvo of Phoenix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Volvo of Phoenix include:
- Length of time business has been operating
Factors that raised the rating for Volvo of Phoenix include:
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
Phone Number: 602-255-0072
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Troy Matthews, General Manager Mr. Aaron Hendizadeh, Customer Service Director
Related BusinessesVan Tuyl Group, Inc. Camelback Ford Lincoln Mercury
Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service Auto Repairing - Foreign Auto Services Auto Repair & Service - Airbags Auto Dealers - New Cars
Alternate Business NamesVolvo of Phoenix, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview