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Central, Northern and Western Arizona

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BBB Accredited Business since

City Maytag

Phone: (928) 855-1188 View Additional Phone Numbers 911 N. Lake Havasu Avenue #114, Lake Havasu City, AZ 86403 View Additional Email Addresses


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City Maytag Home Appliance Center offers new and used appliance sales, service, parts and leasing. Interest free financing available for new appliances and In Store Credit for used appliances.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that City Maytag meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for City Maytag include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on City Maytag
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 10, 2009 Business started: 10/14/1984 in AZ Business started locally: 10/14/1984 Business incorporated: 10/14/1994 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Weights & Measures
4425 W. Olive #134, Glendale AZ 85302
Phone Number: 602.771.4920
Fax Number: 623.939.8586

Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity


Business Management
Ms. Julie Birchett, Director/Secretary
Contact Information
Principal: Mr. Warren Birchett, President
Business Category

Appliances - Major - Dealers Appliances - Major - Parts & Supplies Appliances - Small - Dealers Appliances - Small - Supplies & Parts Barbecue Barbecue Equipment & Supplies Compactors - Waste - Household - Dealers Dishwashing Machines - Dealers Dishwashing Machines - Supplies & Parts Garbage Disposal Equipment - Supplies & Parts Garbage Disposals - Household Microwave Ovens - Dealers Microwave Ovens - Supplies & Parts Ranges & Ovens - Dealers Ranges & Ovens - Service & Repair Ranges & Ovens - Supplies & Parts Refrigerators & Freezers - Dealers Refrigerators & Freezers - Service & Repair Refrigerators & Freezers - Supplies & Parts Appliances - Major - Rent & Lease Appliances - Major - Service & Repair Appliances - Small - Service & Repair Compactors - Waste - Service & Repair Dishwashing Machines - Service & Repair Microwave Ovens - Service & Repair Refrigerators & Freezers - Rent & Lease Washing Machines & Dryers - Service & Repair Washing Machines & Dryers - Supplies & Parts Compactors - Waste - Industrial & Commercial Laundry Equipment Appliances - Installation Appliances - Used Compactors - Waste - Supplies & Parts Range Hoods & Canopies Washing Machines & Dryers - Coin Metered Wine Storage Equipment

Products & Services

City Maytag sells the following brand(s): KitchenAid, Whirlpool, Maytag, Amana, Avanti, Danby, Crosley

City Maytag offers the following product(s): Stainless Steel, White, Black Refrigerators, Washer and Dryers (Gas & Electric) Microwaves, Ranges (Gas & Electric), Disposers, Hot water Dispensers, Dishwashers, Wall ovens, PARTS for all Brands, Laundry Soap, Afresh, Cooktop creme, Stainless cleaner, Water filters for refrigerators, Cookware, Knive Sets, Agitator Dogs, Washer belts, Drum Rollers etc.

Method(s) of Payment
Cash, Checks, Debit cards, Visa, Mastercard and Discover and Ge Financing (Interest Free Financing Program)
Refund and Exchange Policy
We offer a 90 day parts and labor warranty and if something happens we can not fix, we will exchange or give full appliance credit on your purchase towards another of like or towards a new appliance.  No cash refunds. 
Alternate Business Names
Birchett, Inc.
Industry Tips
Mold in the Environment

Customer Review Rating plus BBB Rating Summary

City Maytag has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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