BBB Business Review
BBB Accredited Business since
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This company offers apartment complex services.
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A BBB Accredited Business since
BBB has determined that Westcreek Apartments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Westcreek Apartments include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Maria Pinheiro, Member Ms. Urania Pinheiro, Member
Related BusinessesLa Paloma Apartments Parkside Apartments
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
|S||:||9:00 AM - 5:00 PM|
Method(s) of PaymentPersonal Checks, Money Orders, Cashier's Check, Section 8 Vouchers, Electronic Check via Tenant Portal
Refund and Exchange PolicyRefunds are applicable to holding deposits up to 24 hours after an offer has been made for a holding period of 14 days maximum. All denied applicants are refunded any holding deposits at the time of denial. Refund of a holding deposit is NOT applicable if: an offer is rejected after the 24 hour period has expired, failure to move in on the negotiated move in date, and/or the holding period has expired. Application Fees are Non-Refundable. All holding deposit funds are applied to the move in balance if an offer is accepted.
Alternate Business Names4040 West Peoria, LLC The Pinheiro Group
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview