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BBB Accredited Business since

Wolff Mechanical, Inc.

Additional Locations

Phone: (480) 968-8208 Fax: (480) 968-8229 View Additional Phone Numbers 1701 S. Indian Bend Road, Tempe, AZ 85281 View Additional Email Addresses http://www.azairconditioning.com View Additional Web Addresses

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Description

This company offers air conditioning & heating repairs, solar installation and hot water heaters. Full service hvac mechanical contracting for residential and commerical new construction and remodels. In house duct design and heat load department.  Duct diagnostics and repair for all types of systems prefered contractor with SRP and APS.  Service and repair of wine chillers and wine rooms.  Ventilation and air purification products and services. Wolff mechanical will replace, service and maintain all brands of heating and cooling equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wolff Mechanical, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Wolff Mechanical, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Wolff Mechanical, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 3

Additional Information

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BBB file opened: March 24, 1992 Business started: 05/01/1990 in AZ Business incorporated: 02/01/1991 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity

Corporation

Business Management
Ms. Lisa J. Wolff, Vice President Mr. Rob Richardson Sr., General Manager Mr. Martin J. Wolff, President
Contact Information
Customer Contact: Mr. Rob Richardson Sr., General Manager
Principal: Ms. Lisa J. Wolff, Vice President
Business Category

Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Water Heaters - Repairing Heating & Air Conditioning Heat Exchangers Thermostats Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Humidifying Apparatus Solar Energy Products - Retail Air Balancing

Products & Services

Wolff Mechanical, Inc. sells the following brand(s): All brands of hvac equipment, Amana, Bryant, Carrier, Echo, GE, Gibson, Honeywell, Lennox, Maytag, Nest, Omni duct, Rheem, Ruud, Solar cool, sun source, Trane, Westinghouse, York

Wolff Mechanical, Inc. offers the following product(s): aeroseal, Aeroseal, air cleaners, air conditioner, Atmos Air, becka systems, cleaneffects, controls, crane, designer grills, duct design, repair and replacement, duct omini duct, electric heat, Electric water heater, electronic air cleaners, energy analysis, fans, filters, floor grills, furnaces, gas heat, Gas water heaters, heat load calculations, heatpump, humidifiers, misters, package units, patio heaters, registers, return air, sheetmetal , solar assisted air conditioning units, solar assisted heat pumps, solar PV, solar water heater, space cooler, space heater, split systems, tankless water heaters, thermostats

Method(s) of Payment
cash, check, mastercard, visa, american express, discover, financing available oac
All serivce calls are COD

Refund and Exchange Policy
Manufacturers warranty up to 10 year  

Compressor warranty on select equipment.

1 year warranty on all repair parts

2 year warranty on workmanship

Wolff Mechanical prides its self on working with customers for solutions weather the system is brand new or 10 years old we stand behind our work and treat our customers in a fair and ethical manner. 
Industry Tips
AC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat Energy Audit Solar Energy
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Types of Complaints Handled by BBB

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BBB Complaint Process

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