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BBB Business Review

BBB Accredited Business since 7/21/2005

George Brazil Air Conditioning

Phone: (602) 257-9000 Fax: (480) 633-3858 3830 S 38th Street, Phoenix, AZ 85040 View Additional Email Addresses http://www.georgebrazilservice.com View Additional Web Addresses Facebook Twitter Linkedin

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Description

George Brazil Air Conditioning offers air conditioning, heating and refrigeration contracting.

BBB Accreditation

A BBB Accredited Business since 7/21/2005

BBB has determined that George Brazil Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for George Brazil Air Conditioning include:

  • 39 complaints filed against business

Factors that raised the rating for George Brazil Air Conditioning include:

  • Length of time business has been operating.
  • Response to 39 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

33 Customer Reviews on George Brazil Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 31
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 33

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on George Brazil Air Conditioning

Customer Complaints Summary

39 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 4
Problems with Product/Service 25
Total Closed Complaints 39

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against George Brazil Air Conditioning

Additional Information

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BBB file opened: June 16, 2005 Business started: 11/01/1955 in AZ Business incorporated: 02/09/2005 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
3838 N. Central Avenue, Suite 400, Phoenix AZ 85012
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity

Corporation

Business Management
Mr. James M. Probst, President Mr. C. Holman, Co-Owner Mr. Vinny Martorana, Service Manager
Contact Information
Customer Contact: Mr. Vinny Martorana, Service Manager Principal: Mr. James M. Probst, President
Business Category

Air Conditioning Contractors & Systems Heating & Air Conditioning Refrigerators & Freezers - Service & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning Air Conditioning Supplies & Parts Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential

Products & Services

George Brazil Air Conditioning sells the following brand(s): ALL BRANDS

George Brazil Air Conditioning offers the following product(s): ALL RESIDENTIAL HVAC PRODUCTS

Method(s) of Payment
CASH, CHECK, ALL MAJOR CREDIT CARDS, GE & WELLS FARGO FINANCING
Refund and Exchange Policy
100% CUSTOMER SATISFACTION OR YOUR MONEY BACK
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Discount CouponsX

Discount Coupons for George Brazil Air Conditioning



GEORGE BRAZIL AIR CONDITIONING



1 Free A/C Tune-Up!










BBB Coupon
One coupon per transaction
Not valid for prior work
Offer expires 1/31/2013
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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Additional Web Addresses

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Additional Email Addresses

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