BBB Business Review
This Business is not BBB accredited
Cool Ace Air LLC
Phone: (602) 266-5223 Fax: (602) 296-3923 View Additional Phone Numbers 3933 E. La Salle Street, Phoenix, AZ 85040
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This company offers heating & air conditioning unit sales, service and installation.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Cool Ace Air LLC include:
- 59 complaints filed against business
Factors that raised the rating for Cool Ace Air LLC include:
- Length of time business has been operating.
- Response to 59 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||39|
|Total Closed Complaints||59|
Additional Complaint Information
As of January 2008, this company is under new ownership. The previous company name, Ace Air Conditioning, was changed and incorporated as Cool Ace Air, LLC.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||47|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Kwan S. Jin, Member Ms. Cherri Antoniou, Accounts Payable Ms. Kellee J Bruntz , Vice President of Operations Mr. Ari Nagler, Vice President Ms. Kris Ohannessian, Controller
Related BusinessesAce Home Services, LLC ProFab Metal Werks
Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Evaporating Apparatus Refrigeration Equipment - Commercial - Sales & Service
Products & Services
Cool Ace Air LLC sells the following brand(s): Bryant, Carrier, Day & Night, Payne
Method(s) of PaymentVisa, MasterCard, Discover and financing available
Alternate Business NamesAce Air Services Cool Ace Air
Industry TipsAC Maintenance Contract or No Maintenance Contract?
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview