BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
HVAC installation and service, Plumbing installation and service.
Request a Quote
A BBB Accredited Business since
BBB has determined that Chas Roberts Air Conditioning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Chas Roberts Air Conditioning, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||21|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599
Type of Entity
Business ManagementErika Richards, Complaint Handler Ms. Laurie Barnes, CFO Stephanie Lammers, Marketing Coordinator Mrs. Sissie Roberts Shank, President/CEO
Air Conditioning Contractors & Systems Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential Heating & Air Conditioning - Filters
Products & Services
Chas Roberts Air Conditioning, Inc. sells the following brand(s): American Standard, Bradford White, Carrier, Fujitsu, Goodman, Trane
Alternate Business NamesCharles Roberts Refrigeration Chas Roberts A/C & Plumbing Roberts Charles Refrigeration Roberts, Chas Air Conditioning Inc.
Industry TipsAC Maintenance Contract or No Maintenance Contract?
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview