BBB Logo

Better Business Bureau ®
Start With Trust®
In Central, Northern and Western Arizona

BBB Business Review

BBB Accredited Business since


BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company sells and repairs accordions made prior to 1965.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ken's Custom Programming meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

If the company was suspended, we would put the information here.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Ken's Custom Programming include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Ken's Custom Programming
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: January 13, 2010 Business started: 07/01/2008 in AZ Business incorporated: 07/01/2008 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Matthew Fehling, Member Mrs. Nichole A. Winfield, BBB Accredited Business Liaison
Contact Information
Principal: Ms. Marissa May, Manager of Dispute Resolution Services
Business Category


Products & Services

Ken's Custom Programming sells the following brand(s): Gabbanelli, Hohner

Ken's Custom Programming offers the following product(s): Computer Programming , Computer Software Publishers & Developers, Computer Systems Management

Price Range: $$

Hours of Operation
M: 5:00 AM - 5:00 AM
T: 5:00 AM - 5:00 AM
W: 5:00 AM - 5:00 AM
Th: 5:00 AM - 5:00 AM
F: 5:00 AM - 5:00 AM
S: 5:00 AM - 5:00 AM
Su: 5:00 AM - 5:00 AM
Method(s) of Payment
Visa, Mastercard, American Express and cash always accepted.
Refund and Exchange Policy
100% refund policy on all sales. No sales are final.
Service Area
Phoenix, Scottsdale
Alternate Business Names
Ken's Custom Programming - Test
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Arizona Registrar of Contractors 1700 W. Washington Street #105, Phoenix AZ 85007 Phone Number: 602.542.1525 Fax Number: 602.542.1599

Business Management

Blah, Blah

Government Action

This is where any "Government Action" would be reported.

Out of Business

According to information in BBB files, it appears that this company may have moved or has gone out of business. We are attempting to obtain updated information.

Industry Tips
3 Day Cooling Off Period

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations