BBB Logo

Better Business Bureau ®
Start With Trust®
Central, Northern and Western Arizona

This Business is not BBB accredited

Sanford Brown College

Phone: (480) 444-1112 Fax: (480) 444-1200 View Additional Phone Numbers 9630 N. 25th Avenue #100, Phoenix, AZ 85021 http://www.sbphoenix.com View Additional Web Addresses

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers career programs in the health care industry.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Sanford Brown College include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sanford Brown College
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: May 05, 2010 Business started: 01/01/1994 in IL Business started locally: 08/05/2009 Business incorporated: 01/01/1994 in IL
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Commission for Post Secondary Education
2020 N Central Ave, #650, Phoenix AZ 85004-4503
http://azppse.state.az.us/contact_form.asp
Phone Number: 602.258.2435
Fax Number: 602.258.2483

Type of Entity

Corporation

Business Management
Mr. George Fitzpatrick, President
Contact Information
Principal: Mr. George Fitzpatrick, President
Business Category

Schools - Academic - Colleges & Universities Schools - Business & Vocational Schools - Private

Alternate Business Names
Career Education Corporation

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    9630 N. 25th Avenue #100

    Phoenix, AZ 85021 (480) 444-1112 (877) 809-2444

  • 1
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

  • (877) 809-2444(Phone)
X

Additional Web Addresses

  • http://www.sanfordbrown.edu/Phoenix
Find a LocationX

  Change Location
Show Only Accredited Locations


Complaint Detail(s)

12/12/2012 Advertising/Sales Issues | Read Complaint Details
X

Additional Notes

Complaint: My wife owes over $25,000 in student loans due to attending the Ultrasound course at Sanford Brown Collage. She was told they would place her in an externship as part of her education.(LIE) they did not they also promised her a good job after graduation and that they are highly respected. this too is a lie every health care facility she goes to for a job says that They don't recognize Sanford Brown grads as employable! They also told her that all her credits and any degrees she got would transfer to any other collage. Again another lie! a Sanford Brown degree is worthless and not honored anywhere. I am also filing a complaint with the department of justice if you do a search on line for Sanford Brown you will find thousands of complaints ageist them. I want a refund of my money and would also like to see them shut down.

Desired Settlement: I want them to pay off the loans they are responsible because of their fruad

Business Response: We are reviewing our records regarding this complaint and we are attempting to work with the student to try to bring this to a mutually agreed upon resolution.  We respectfully request additional time to complete this process and would like to provide our response no later than Monday, December 17, 2012. 
 
Thank you. 
 
George e. Fitzpatrick

President

Sanford-Brown Phoenix

9630 Nth 25th Ave.

Phoenix, AZ 85201

 

Consumer Response:

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***** ******



 While I like the response, it is somewhat deceptive, the school is not working with us in any way.  When this issue was repeatedly brought to their attention they basically ignored us with a" tough luck" attitude. I want to see some real action from them not just talk,  and back peddling. The dept. of Justice is cracking down on these Schools I have been in contact with them and I have the regulatory guidelines in hand. The federal guidelines they have violated are numerous. I can not stress enough that my resolve in this matter is set in stone, the worst mistake Sanford Brown could make would be to ignore this complaint. My next step will be to file a complaint at the federal level with the Dept. of Justice. Sanford Brown should consider well their title IV funding. I would also urge them not to make the mistake of underestimating who they are dealing with  
Best Regards 
***** ******

BBB's Final Determination: Consumer accepted resolution offered by the business.

1