BBB Accredited Business since
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This company offers career programs in the health care industry.
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A BBB Accredited Business since
BBB has determined that Sanford Brown College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Sanford Brown College include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Commission for Post Secondary Education
2020 N Central Ave, #650, Phoenix AZ 85004-4503
Phone Number: 602.258.2435
Fax Number: 602.258.2483
Type of Entity
Business ManagementMr. George Fitzpatrick, President
Schools - Academic - Colleges & Universities Schools - Business & Vocational Schools - Private
Alternate Business NamesCareer Education Corporation
9630 N. 25th Avenue #100
Phoenix, AZ 85021 (877) 809-2444 (480) 444-1112 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (877) 809-2444(Phone)
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
Read Complaint Details
Complaint: My wife owes over $25,000 in student loans due to attending the Ultrasound course at Sanford Brown Collage. She was told they would place her in an externship as part of her education.(LIE) they did not they also promised her a good job after graduation and that they are highly respected. this too is a lie every health care facility she goes to for a job says that They don't recognize Sanford Brown grads as employable! They also told her that all her credits and any degrees she got would transfer to any other collage. Again another lie! a Sanford Brown degree is worthless and not honored anywhere. I am also filing a complaint with the department of justice if you do a search on line for Sanford Brown you will find thousands of complaints ageist them. I want a refund of my money and would also like to see them shut down.
Desired Settlement: I want them to pay off the loans they are responsible because of their fruad
We are reviewing our records regarding this complaint and we are attempting to work with the student to try to bring this to a mutually agreed upon resolution. We respectfully request additional time to complete this process and would like to provide our response no later than Monday, December 17, 2012.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
While I like the response, it is somewhat deceptive, the school is not working with us in any way. When this issue was repeatedly brought to their attention they basically ignored us with a" tough luck" attitude. I want to see some real action from them not just talk, and back peddling. The dept. of Justice is cracking down on these Schools I have been in contact with them and I have the regulatory guidelines in hand. The federal guidelines they have violated are numerous. I can not stress enough that my resolve in this matter is set in stone, the worst mistake Sanford Brown could make would be to ignore this complaint. My next step will be to file a complaint at the federal level with the Dept. of Justice. Sanford Brown should consider well their title IV funding. I would also urge them not to make the mistake of underestimating who they are dealing with
BBB's Final Determination: Consumer accepted resolution offered by the business.