BBB Business Review
BBB Accredited Business since
Phone: (602) 548-1955 Fax: (602) 548-1956 View Additional Phone Numbers 13610 N. Black Canyon Highway #104, Phoenix, AZ 85029 View Additional Web Addresses
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This company offers health career courses.
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A BBB Accredited Business since
BBB has determined that Kaplan College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Kaplan College include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Debra Thibodeaux, Executive Director
Schools - Academic - Colleges & Universities
Alternate Business NamesKaplan Higher Education Corp. Quest Education Corporation
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview