BBB Business Review
BBB Accredited Business since
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This university offers higher education and learning.
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A BBB Accredited Business since
BBB has determined that Grand Canyon University meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Grand Canyon University include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 186 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||73|
|Total Closed Complaints||186|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Commission for Post Secondary Education
2020 N Central Ave, #650, Phoenix AZ 85004-4503
Phone Number: 602.258.2435
Fax Number: 602.258.2483
Arizona Department Of Education
1535 W. Jefferson Street, Phoenix AZ 85007
Phone Number: 602.542.5393
Type of Entity
Business ManagementMr. Brent D. Richardson, Chairman of the Board, Former CEO Dan Steimel, Assistant General Counsel Ms. Kathleen Hall, Paralegal Dr. Kathy Player, Provost Ms. Faith Weese, Chief University Relations
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