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            Business ProfileCornerstone Properties Inc

            Property Management
            BBB accredited business

            Contact Information

            4523 E Broadway Rd

            Phoenix, AZ 85040-8827

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            Email this Business
            (602) 433-0331

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/17/1991

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers HOA management services.

            Business Details

            Location of This Business
            4523 E Broadway Rd, Phoenix, AZ 85040-8827
            Email this Business
            BBB File Opened:
            8/18/1988
            Years in Business:
            37
            Business Started:
            3/6/1987
            Business Incorporated:
            3/6/1987
            Accredited Since:
            10/17/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Cpi Properties
            • Cpi Construction
            • Cpi Landscaping
            • Discovery At The Orchard Hoa
            • Cornerstone Properties
            Business Management
            • Mr. Larry Lavern Roberson, CEO
            • Mr. James Conaway, Vice President
            • Mr. Vern Carrillo, Community Association Manager
            • Mr. Doug Hauswirth, Manager
            • Mr. Michael Larry Roberson, Vice President
            Contact Information

            Principal

            • Mr. Larry Lavern Roberson, CEO
            • Mr. Michael Larry Roberson, Vice President

            Customer Contact

            • Mr. Larry Lavern Roberson, CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/31/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I moved into the apartment march of 2022. ******************* did not have the gas turned on and did not make me aware of having to get gas turn on for the unit until I moved in and was without hot water and cooking for 3 days that was first problem. The second problem is I reach out to them countless times about the roaches infested place when I first moved in. They said they would send someone out here to treat it the people never showed up. I spend countless amount of money trying to get rid of them myself that is the second problem. The three problem as came now I have zero electricity in my kitchen for 4 days now. I reach out and call and leaving messages and emails about the problem. I heave no way to cook or even buy groceries for my unit because my kitchen outlets do not work at all. Im been very kind and patient not trying to be rude about the issues I understanding they might have a lot to deal with but this just completely unacceptable. I pay **** dollars to live in apartment thats not livable. The company been understanding of my domestic violence situation I was having so Im not trying to be rude but I can not live in this apartment if does not function properly and not willing to fix the issues.
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            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Andrea T

            02/01/2024

            This company is is terrible does not know how to do proper business. They cheat people out of money. They currently are the ********** for ******************************* in ****** *******. I have lived here and have been through 3 different owners and 3 ********** companies, ***************** **************** Living and now Cornerstone Management all are extremely terrible companies.This is my situation, they have 2 bedroom apartments listed for ***** to rent.They did not give me that rate and gave me the rate of the previous ********** of ****** Living. I had to sign a new lease so I wasn't charged a month to month fee with the rate of the old ********** ****** Living. Business wise they shouldn't advertise 2 bedroom /1 bath if they are not going to honor that rate and go off of the ****** Living ********** to the renters when the old lease has expired. It took a month and 2 weeks for upper ********** to respond back to our leasing office lady ************************* to tell me that they would not honor the advertised price of ***** and will be charging me the price of ****** Living rate. I asked for a 3 month lease and was denied because they consider that a short-term lease. I had to do a 6 month or more lease and still would be charged the rate of ****** Living plus they would also charge me the rate of month to month at the rate of our previous ********** ****** Living. Cornerstone Management doesn't seams to know how to manage on there own so they need the help of ****** Living to help them with the rates on the units. I have seen first hand and have cameras due to the fact of the drug use on this property. The dog/cat is*** of tenants not reporting that they have pets or say they only have 1pet. It's as if I live in a Marijuana shop and the cigarettes that are thrown all over are disgusting.I have had a work order in to fix my outside step for over 5 months if I,my grandsons or a guest falls I will *** do to your negligence for not fixing the outside step that is not up to code
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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