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Find a Location

Pruitts Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pruitts Plumbing

      11049 N 23rd Dr Ste 101 Phoenix, AZ 85029-4817

    • Pruitts Plumbing

      2150 Kiowa Blvd N Ste A108 Lake Havasu City, AZ 86403-6400

    Business ProfileforPruitts Plumbing

    Plumber
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.18/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers residential and commercial plumbing contractor services including trenchless sewer repairs, 24/7/365 emergency services, water heater installation and electronic leak detection equipment services.

    Business Details

    This is a multi-location business.

    Find a Location

    Pruitts Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pruitts Plumbing

        11049 N 23rd Dr Ste 101 Phoenix, AZ 85029-4817

      • Pruitts Plumbing

        2150 Kiowa Blvd N Ste A108 Lake Havasu City, AZ 86403-6400

      Location of This Business
      11049 N 23rd Dr Ste 101, Phoenix, AZ 85029-4817
      BBB File Opened:
      7/29/2004
      Years in Business:
      19
      Business Started:
      6/23/2004
      Business Incorporated:
      6/23/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Pruitts Plumbing LLC
      • Pruitts Plumbing Havasu
      Business Management
      • Mr. Scott A Pruitt, Owner
      Contact Information

      Principal

      • Mr. Scott A Pruitt, Owner

      Customer Contact

      • Mr. Scott A Pruitt, Owner
      Additional Contact Information

      Fax Numbers

      • (602) 944-9222
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On approximately Sunday the 2nd of April, I found wet carpet in my bedroom. I proceeded to call over a licensed General Contractor who gave me the direction that if it were him he would initially call his home warranty provider. This is what I did, the next morning on Monday the 3rd of April the home warranty company American Home Sheild, had not called me so I gave them a call back. They at this time assigned ******** Plumbing out of Lake Havasu City, AZ.Wednesday the 4th of April was as soon as they could come to my home, having a commitment for work in ****** I called and put it off until the next day flying out late and returning on Wednesday the 4th of April around midnight. My friend who has been staying with me had been with them all day on the 3rd. Long story short, I took off of work on Thursday to see what in the world they were doing as my friend kept calling me about them wanting to cut holes in the walls. (I was fine, they needed to locate lines) How they cut the holes is the problem! The just hacked all of the walls, the general contractor ***************** came over multiple times telling them to please cut square pieces and keep them so he could do the repair when they were done. Thursday when they left the shook my hand and said they had checked everything and it worked. I went into clean my bathroom and there was still old urine in the toilet, no water to one of the sinks, the pressure tank had not been turned back on and tested it was not completed. I called Pruitts plumbing and he did make good sending another plumber named **** up, it took **** 5 hours to track all of the things they (*****) did incorrectly to finally get me and my animals water. Now comes the rest of the story, I have holes that have to be re-cut in order to install the patches properly, rooms that need painted , and an entire house with filthy floors as well as drywall dust in every single room as far as the ceiling fans. This is not professional and Pruitts should fix it.

      Customer Reviews

      17 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erion G

      1 star

      11/07/2023

      ****** plumbing is a joke. My home warranty sent 3 plumbers from this company to fix a leak in the bath tub faucet and each of them insisted that it was residual water from a shower. Which I reassured them it was not because I had not been home in 2 days and came home to a wet tub and I could also hear the leak throughout the day and night on previous occasions. After not fixing the leak I noticed my tub started to stain near the leak and called them back to see if they could try again and the receptionist said I should of tried a 4th or 5th time to reach them because now that my warranty is up (a few months later) I would have to pay again. Pay again for a job I already paid for the was never fixed. Do yourself a favor and save your time and money!

      Pruitts Plumbing Response

      11/09/2023

      Hi, Sorry to hear about your experience. If you would please give me your address as I could not review the work order since we could not find the work order by the name, ********************* or the email.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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