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Find a Location

Muscular Moving Men & Storage has 1 locations, listed below.

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    Business ProfileforMuscular Moving Men & Storage

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 92 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/23/2023

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers moving, storage and logistics services.

    Products & Services

    Packing Supplies

    Business Details

    Location of This Business
    2950 E Mohawk Ln Ste 100, Phoenix, AZ 85050-4797
    BBB File Opened:
    1/15/2009
    Years in Business:
    15
    Business Started:
    5/1/2008
    Business Incorporated:
    10/8/2008
    Accredited Since:
    1/23/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Muscular Moving Men LLC
    Business Management
    • Mr. Josh Jurhill, Member
    • Mr. Justin Hodge, Member
    • Ms. Ashley Schmidt, Director of Development
    Contact Information

    Principal

    • Mr. Josh Jurhill, Member
    • Mr. Justin Hodge, Member
    • Ms. Ashley Schmidt, Director of Development

    Customer Contact

    • Ms. Ashley Schmidt, Director of Development

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My realtor gave me this # for movers I called talked about each item that is heavy including 2 fridges then all items bags he added (3 wardrobes for hanging clothes 3 big boxes I told him I can’t help I’m a senior fall risk & 3 recent fractures he asked if I wanted him to hang clothes I said yes I can’t carry them he said required to rent his items quote on phone 9/12/23 $******* moving entire home I said I older senior no income please don’t take advantage scam me can’t afford much more than this he said no more than $*** if I need more rental boxes, I agreed if they put everything in rooms & put in order he said 2-3 men can come the night before move 2 beds truck will have room 10/6/23 (new keys) I said how much he said $*** call us as soon as you receive keys ok I called off and on all day each person said they never heard that before one said they will say anything to get your business never showed up never called back that was so disrespectful since I wanted hours, the next morning 10/7/23, stayed two hours 2 boxes total now he said $******* $******* the $**** was quoted 9/12 I stated (how!) only have 1 fridge now I sold 1 last night so it should be less now since you didn’t bring the wardrobe or xl boxes I paid for rentals included he said I’m so so so sorry you have to pay & sign we have to leave what! last night here that isn’t right sighed . Bought wrenches s he doesn’t know metic regular got both took bed apart are you returning No After he loaded bed to ******** he followed, after he unloaded he said sorry my boss called 6 times honest on phone almost entire time have another job boss is mad, I’m leaving no my bed is in garage if you sign will take bed up since garage dinning bedrooms are all piled high boss said sign or I can’t return, bumped staircase signed later changed price again, no price when I sign never said more due, went to home 3 almost FULL closets hanging clothes odds & bags sent several emails & calls agreed to half return nothing
    Read More

    Customer Reviews

    92 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LAna G

    2 stars

    03/17/2024

    After doing a lot of research,I felt that they were a good company to hire for a long distance move from ******* to **********,**. ***** came to my condo and we went over everything and I felt it was a fair price. They loaded on Monday February 19 th and was told the delivery date would be between February 26 and March 1 st. Well the truck broke down in ******* and because they had to get another truck,half of my things wouldnt fit on the new truck! Now we were not told this until the driver arrived on March 1 st and after unloading half our things,we had no beds only a mattress,no tvs and other assorted things .Because I had just had knee replacement three months earlier,there was no way I could get on or off the floor mattress! So we ran out and bought a twin bed for me to sleep on. They finally delivered the rest on March 11 ,so that was 22 days they had our things! The worst part is that NO ONE from the office would ever talk to me or call me back! No communication at all! I finally spoke to a lady who told me they would pay me for the bed I had to buy and didnt need and I did just receive the check for that! It was almost a month of dealing with this,and no one would ever return my calls! Very upsetting and I would not recommend using them.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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