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Find a Location

US Digital Media has 1 locations, listed below.

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    Business ProfileforUS Digital Media

    Multimedia Computer
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/16/2001

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers media duplication and storage services.

    Business Details

    Location of This Business
    1929 W Lone Cactus Dr Ste 1, Phoenix, AZ 85027-2634
    BBB File Opened:
    12/26/2000
    Years in Business:
    24
    Business Started:
    2/1/2000
    Business Incorporated:
    3/6/2000
    Accredited Since:
    8/16/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • U.S. Digital Media Inc
    Business Management
    • Mr. Steve Strike, Former
    • Mr. Bruce LeValley, CFO
    • Mr. Christopher S. Pignotti, President
    • Mr. Dwayne Reeves, Sales Manager
    • Ms. Alane A Pignotti, General Manager
    • Ms. Rae Liu, Accounting Department Contact
    • Ms. Rose Ehrick, Comptroller
    Contact Information

    Principal

    • Mr. Christopher S. Pignotti, President
    • Ms. Alane A Pignotti, General Manager

    Customer Contact

    • Mr. Christopher S. Pignotti, President
    Additional Contact Information

    Fax Numbers

    • (623) 587-4920
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill E

    3 stars

    02/17/2022

    50/50 That is the best I can so far give this company. I purchased two duplication towers, they arrived separately 8 weeks apart from time of order. The first machine had all the hallmarks of a floor model or a showroom piece. This machine worked for great for the first ****** CDs I ran through it. Then the problems started, operating system errors, drive failures, and my favorite an error code in O followed by a random series of lines. And then machine two arrived. This machine works like a dream it has been 6 months and ****** CDs and counting still works perfectly. We sent the first machine in for warranty repairs, it took forever, when it returned we were seriously disappointed. They had not even opened the box, no repairs were done. Now I am told by my boss to send it out again.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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