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Central, Northern and Western Arizona

BBB Accredited Business since

Shelves That Slide, Inc.

Phone: (623) 780-2555 Fax: (623) 780-5992 View Additional Phone Numbers 4125 W. Fortune Drive, Anthem, AZ 85086 View Additional Web Addresses


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Custom pull out sliding shelves and kitchen cabinet organizers

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shelves That Slide, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Shelves That Slide, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Shelves That Slide, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 08, 1996 Business started: 11/01/1992 in AZ Business started locally: 11/01/1992
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Type of Entity


Business Management
Mr. Steve Edling, President Mr. Douglas Gerberding, General Manager
Contact Information
Principal: Mr. Steve Edling, President
Business Category

Cabinet Manufacturer Contractor - Remodel & Repair

Products & Services

Shelves That Slide, Inc. sells the following brand(s): Blum, Grass, KV, Rev-A-Shelf, Shelves That Slide

Shelves That Slide, Inc. offers the following product(s): Drawer organizers, Pull out Shelves, Tip Out Trays, Trash and recycle systems, Tray dividers

Method(s) of Payment
Visa, MasterCard, Cash or Check
Alternate Business Names

Customer Review Rating plus BBB Rating Summary

Shelves That Slide, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 4125 W. Fortune Drive

    Anthem, AZ 85086


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

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BBB reports on known significant government actions involving business' marketplace conduct.


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Additional Phone Numbers

  • (800) 598-7390(Phone)
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Complaint Detail(s)

5/18/2012 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I have used this company's services in the past and have been very satisfied with their work and services. However I contacted them to do additional work about two months ago and a representative came to the property took measurements and discussed doing a specialized corner cabinet installation. He stated that he would consult with his supervisor and get back to me promptly. I have not heard from the company since. I have made multiple phone calls to resolve this matter, left messages, spoke to the receptionist who guaranteed that someone would call me back and requested to speak to a supervisor and still have not heard from anyone. This company offers a unique service and I have not been able to find another company that is comparable.

Desired Settlement: I want to be contacted by the company and for the work to be done.

Business Response: Company states that the salesman has called back the consumer twice and left her voicemails. The company will have a different salesman contact the consumer. 

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.


******* *****



BBB's Final Determination: Consumer accepted resolution offered by the business.