Business ProfileforGreulich's Automotive Repair

NEVER EVER GO HERE UNLESS YOU WANT YOUR $$$$$ STOLEN!i had my car serviced at the Greulich's Automotive Store #1 in the Airpark area, Scottsdale, ** in December, 2023. They did services that added up to over $1500, then told me that for my "loose accelerator pedal" I had to come back next week because they needed to order the part. I took my car in (by appointment with them) and my car sat there the entire day - from 8am to 5:30PM. No part arrived, no service done. They told me to come back the following week because by then they said the part would arrive. They also told me that before I left, I had to pay $670.45 for the parts and labor that they'd do the following week. The following week I took my car in for the part and labor I HAD PAID FOR. Again, my car sat there all day 8am to 5:30pm. Still no part, no labor that I'd paid for, I was frustrated and not confident with my car at this Greulich's. I asked for my $ back. They brought in the District Manager, knowing I was upset. He did some 1st grade math and refunded me half my $, thus flushing half my $ down the drain. I further went to 2 mechanics and a Jeep dealership who all told me the part Greulich's said they ordered WAS DISCONTINUED IN 3/2023!! Not available!! Greulich's LIED! Also the 2 mechanics and Jeep dealership service center said there is NOTHING WRONG WITH MY ACCELERATOR PEDAL (that Greulich's charged me to fix and did not fix). Shady, dishonest company. Watch out! DO NOT TRUST YOUR CAR TO GREULICH'S!!!!