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Find a Location

Sands Kia has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Sands Kia

      13474 N Autoshow Ave Surprise, AZ 85388-5087

      BBB Accredited Business

    Business ProfileforSands Kia

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.78/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/7/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new and used automobiles.

    Business Details

    Location of This Business
    13474 N Autoshow Ave, Surprise, AZ 85388-5087
    BBB File Opened:
    1/3/2011
    Years in Business:
    13
    Business Started:
    12/3/2010
    Business Started Locally:
    12/4/2010
    Business Incorporated:
    7/26/2006
    Accredited Since:
    2/7/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sands Imports LLC
    Related Businesses
    Business Management
    • Ms. Cherie Verdino, Principal
    • Mr. John Thomas, Manager
    • Mr. Jerrold Moore, Managing Member
    • Mr. Matt Hill, Owner
    • Mr. Louis Sands IV, Managing Member
    • Ms. Mirjana Peric (Accounts Payable), Accounts Payable Staff
    Contact Information

    Principal

    • Ms. Cherie Verdino, Principal
    • Mr. Jerrold Moore, Managing Member
    • Mr. Louis Sands IV, Managing Member

    Customer Contact

    • Ms. Cherie Verdino, Principal
    Additional Contact Information

    Fax Numbers

    • (623) 455-7799
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I saw an Ad for Sands Kia where they were hosting a buy and trade in event and they offered to pay off existing auto loan regardless of how much you owe so I claimed my voucher and set an appt. Once there they would honor NOTHING that was advertised in the Ad. They offered me 9 grand for my fully loaded 2017 jeep and 2 grand for my fiances 2015 Chrysler 300. I showed the salesperson the Ad and asked why wouldnt they honor their own advertising, to which he replied oh a marketing company does all that not us so long story short we wasted a day of time and a lot of Gas to go across multiple cities all because of fraudulent advertising.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve M

    1 star

    12/30/2023

    I purchased my 23 sorento in April and I have the vehicle in the shop now 4 times for brake issues. They have told me countless times its the rotors, which were turned 2 time and replaced 1 time. Here in the shop for the 4th and hopefully the last time. The dealership is starting to get on my last nerve, please just fix the rotors, pads and calipers. At this point you are wasting my time, which is losing me money.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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