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          Find a Location

          Galpin Ford, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Galpin Ford, Inc.

              1000 Sandretto Dr Prescott, AZ 86305-3716

            • Galpin Ford, Inc.

              920 S Highway 69 Dewey, AZ 86327-9643

            Business ProfileGalpin Ford, Inc.

            New Car Dealers
            Multi Location Business

            Contact Information

            1000 Sandretto Dr

            Prescott, AZ 86305-3716

            Visit Website
            (928) 445-3673

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company sells and services new and pre-owned vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Galpin Ford, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Galpin Ford, Inc.

                1000 Sandretto Dr Prescott, AZ 86305-3716

              • Galpin Ford, Inc.

                920 S Highway 69 Dewey, AZ 86327-9643

              Location of This Business
              1000 Sandretto Dr, Prescott, AZ 86305-3716
              BBB File Opened:
              12/1/1988
              Years in Business:
              40
              Business Started:
              1/1/1984
              Business Started Locally:
              1/1/1984
              Business Incorporated:
              9/4/1973
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Greg Galpin, President
              • Mr. Joe Matheny, General Manager (former)
              • Ms. Mary Janda, Secretary/Treasurer
              • Mr. Loel Sanchez, General Manager
              Contact Information

              Principal

              • Mr. Greg Galpin, President
              • Mr. Loel Sanchez, General Manager

              Customer Contact

              • Mr. Loel Sanchez, General Manager
              Additional Contact Information

              Fax Numbers

              • (928) 778-2557
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I went to the dealership for a charging issue on 12/21/23. I knew it was the alternator. I was a service technician for over twenty years at a **** dealership in **********. The vehicle was diagnosed, and it was verified to be the alternator. No alternator in stock, so it was ordered, and I took the vehicle and came back for the repair the following week. I was surprised to see a charge for supplies, that amounted to 10% of the non-discounted labor rate. After I had the alternator replaced, I again had a supply charge of 10% of the labor charge. I paid $78.30 for "supplies"!! I called the service manager and he said they charge everyone for supplies. After I questioned this practice, he said he put a partial store credit in the file for my vehicle. I don't know if I will actually get it since I have not gone back. Not sure I want to. Is this even legal??? I have never heard of this,
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tammy B

              04/14/2023

              Galpin Ford Service misdiagnosed my vehicle and costed me over 7k in repairs and a decent trade in amount for my vehicle because in the end the correct diagnosis was it needed a motor!!!!

              Galpin Ford, Inc. Response

              04/17/2023

              Customer brought vehicle in with Transmission issues, leaks, warning lights and transmission codes. We found signs of internal transmission issues but decided we needed to tear down the trans for additional diagnosis. Customer declined tear down and took the vehicle to another transmission shop. The other repair shop diagnosed the vehicle and performed the repair. A couple weeks after the other shop repaired it, the vehicle died again. Customer had vehicle towed back to the other repair shop who then found it to have multiple engine codes. The other repair shop towed it back to us for the engine diag. Galpin Ford did not perform a full diagnostic of the vehicle. We recommended tear down for further diag and customer declined.

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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