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BBB Business Review

BBB Accredited Business since 12/1/1986

Accredited Appliance of Phoenix, Inc.

Additional Locations

Phone: (602) 273-1888 Fax: (480) 609-5116 View Additional Phone Numbers 8321 E Evans Road #104, Scottsdale, AZ 85260 View Additional Email Addresses http://www.accreditedappliance.com View Additional Web Addresses Facebook Twitter

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Description

Accredited Appliance of Phoenix offers in-home, same-day service on all brands and all major home appliances.

BBB Accreditation

A BBB Accredited Business since 12/1/1986

BBB has determined that Accredited Appliance of Phoenix, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Accredited Appliance of Phoenix, Inc. include:

  • 14 complaints filed against business

Factors that raised the rating for Accredited Appliance of Phoenix, Inc. include:

  • Length of time business has been operating.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Accredited Appliance of Phoenix, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 3

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Accredited Appliance of Phoenix, Inc.

Customer Complaints Summary

14 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 14

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Accredited Appliance of Phoenix, Inc.

Additional Information

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BBB file opened: November 01, 1986 Business started: 07/01/1986 in AZ Business incorporated: 06/17/1986 in AZ
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Revenue
1600 W. Monroe, Phoenix AZ 85007
Phone Number: 800.352.4090

Type of Entity

Corporation

Business Management
Ms. Marguerite Kisiel, Secretary/Treasurer Ms. Kathy Jones, Office Manager
Contact Information
Customer Contact: Ms. Kathy Jones, Office Manager Principal: Mr. Daniel A. Kisiel, President
Business Category

Appliances - Major - Service & Repair Appliances - Major - Dealers Appliances - Small - Dealers

Method(s) of Payment
Cash, In-State Checks, & all major credit cards accepted
Refund and Exchange Policy
1 year parts & labor guarantee
Alternate Business Names
Accredited Appliance, Inc. A AAA A1 Fast Guaranteed Appliance Service A AAA A1 Fast Service
Additional Information

Accredited Appliance of Phoenix, Inc. has indicated to the BBB that consumers may contact the Office Manager, Kathy Jones, directly at (602) 273-1888 ext. 19 to try and settle any disputes prior to filing a complaint with the BBB.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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Additional Web Addresses

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Additional Email Addresses

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