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Find a Location

Valley Heating Cooling and Appliances has 1 locations, listed below.

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    Business ProfileforValley Heating Cooling and Appliances

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2019

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers HVAC, appliance and duct repair, installation, and cleaning services. 

    Products & Services

    Central Air Conditioning, Heat pumps, Condensing Units, Heaters, Coolers, Furnaces, Air Handlers, Package Units, Mini-Splits, Air Cleaners, Air Purifiers, Air sanitizers, Duct Cleaning, Maintenance, Service , Repair, Installation, Diagnostics, Thermostats

    Business Details

    Location of This Business
    1910 S Stapley Dr Ste 221, Mesa, AZ 85204-6680
    BBB File Opened:
    3/18/1988
    Years in Business:
    37
    Business Started:
    9/1/1986
    Business Incorporated:
    12/2/1993
    Accredited Since:
    12/6/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • A-1 Speedy Service Inc
    • Valley Heating and Cooling
    • Valley Services Heating Cooling & Appliances
    Business Management
    • Mr. Curtis Ryan Callaway, President
    • Ms. Brianna Callaway, Secretary
    Contact Information

    Principal

    • Mr. Curtis Ryan Callaway, President
    • Ms. Brianna Callaway, Secretary

    Customer Contact

    • Mr. Curtis Ryan Callaway, President
    Additional Contact Information

    Fax Numbers

    • (480) 834-3952
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Contractor did not provide a written contract. Pictures of improper installation of air conditioner and components, i.e. ducts and pan which created flooding in ceiling was sent to contractor. I (homeowner) contacted Old Republic Home Warranty regarding correcting improper installation and repair flooding caused to ceiling, pictures of damage also sent to home warranty. Old Republic Home Warranty contracted another contractor, ***** Electric to assess fixing the improper installation. I understand ***** Electric submitted findings, but never heard from them about their findings. Tried to get copy of report, but was unsuccessful. A-1 Speedy (The Original Valley Services) was contracted again to fix the installation problem. After several weeks and telephone calls a technician was finally sent to properly install air conditioner. I was also informed they would get me info on who to file liability claim for damages with, but was never given information. I contacted my homeowners insurance company Liberty Mutual who contracted ********************** They came out to do water mitigation and to assess for molds. Part of ceiling had to be removed and restored. Restoration was done by C&R Construction. I paid out a total of $2068.85 for water mitigation and restoration of which I am seeking reimbursement.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janine V

    5 stars

    01/26/2022

    Excellent service from Angel. He got our refrigerator working and then easily fixed the bottom drawer at no cost that's been broke for over a year. He knows his stuff and a super nice guy.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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