Business ProfileforAware Owner LLC

Our home suffered storm damage back in July, being an eldery couple we were unclear what we needed to do. One of my cleaning clients recommended we call a public adjustor to coordinate with our insurance company. So we contacted ********* at Aware Owner LLC in ****. They had a representative come to our home 15 minutes after we called. We live in ***** ** in the blue hills, we were quite impressed and surprised how quickly he was able to arrive. We signed with them and the negotiated with our insurance company we were told that if we used their preferred contractor that it would be at zero cost to us for their service. They preferred contractor operates out of the same address and suite we later found out. Rapid Response, we signed the contracts back in September, the project was delayed and not started until December. After multiple issues and incomplete work they are no longer returning our phone calls but have somehow cashed the checks that were written from State Farm to them and my husband without his consent. Our home has been left with unfinished repairs that we are now forced to try and find solutions for though we are on fixed income and both disabled. It's disappointing that we trusted someone who claims to have a license however they do not abide by what they tell you. I'm attaching a zip file of all my communication and pictures. Our consolidate file is larger than your upload please contact us for the full file.